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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Cruz

Paul Cruz

January 16, 2025

5  out of  5
rating by Paul Cruz
"Great service."
We responded:
"Thank you for the positive feedback, Paul! I am glad to hear that you have had excellent service from our team. Please let me know if there is anything else our team can do for you. We are happy to help! -Anna "
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Nina Tillman

January 14, 2025

5  out of  5
rating by Nina Tillman
"My wife and I met with Anna Gardner State Farm Insurance to review our current policies as we have made a few life changes in the past year. We met with both Anna and Nicole Kessler. They were kind enough to stay late for us as we have busy work schedules. They not only reviewed our current policies but discussed where we are in our lives, what our goals for the future are, and we choose to add additional coverage based on those goals. We were advised on the available coverages and given options for our current budget with our future goals in mind. There was no pressure or up-selling. They were both very kind and professional. There is also an office dog who is the biggest sweetheart (literally). I would recommend Anna and her team to anyone looking for a personal approach to insurance that makes you feel safe and secure."
We responded:
"Thank you for the fantastic review, Nina! I am so glad to hear that you enjoyed working with Nicole and I to establish coverage that works for your current and future needs. If there is anything else we can help you with, please don't hesitate to reach out. -Anna "
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Joseph Kenny

January 14, 2025

5  out of  5
rating by Joseph Kenny
"Anna was fantastic to deal with great customer service. I would highly recommend!"
We responded:
"Thank you for the wonderful review, Joseph! I am glad to hear you have enjoyed working with my team and I. Please let us know if there is anything else we can help you with. We are happy to help! -Anna "
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Dave Carney

January 7, 2025

5  out of  5
rating by Dave Carney
"Very nice to work with"
We responded:
"Thank you for the positive feedback, Dave! I am glad to hear you enjoy working with us. Please let us know if there is anything else we can help you with, we are here for you! -Anna "
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Jeromy McIlwaine

December 16, 2024

5  out of  5
rating by Jeromy McIlwaine
"Anna has taken care of me for years, always a delight and pleasure to work! Nothing but great things to say about her and Nicole, such a great team!"
We responded:
"Thank you so much for the sweet review, Jeromy! I am glad to hear you have enjoyed working with Nicole and I on your coverage needs over the years. Please do not hesitate to reach out if there is anything else we may assist you with. We are happy to help! - Anna "
Profile photo of Blaze Hickson

Blaze Hickson

November 20, 2024

5  out of  5
rating by Blaze Hickson
"Andrea was extremely helpful and reliable with any equations I had all the way down to minor details"
We responded:
"Thanks for the wonderful feedback! I am so glad to hear that Andrea has been able to assist you with your coverage needs. Let us know if there is anything else we may assist you with. - Anna"
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Vitaly Dee

November 12, 2024

5  out of  5
rating by Vitaly Dee
"I had the best and most fabulous experience on the phone with the amazing help of Andrea from State farm. She made my time easy and stress free! Highly recommend!"
We responded:
"Thanks for the positive feedback, Vitaly! I am so glad you had a positive experience speaking with Andrea. She is truly wonderful, and we are lucky to have her on our team. Let us know if there is anything else we may be able to help you with! - Anna "
Profile photo of Bamron Tasty

Bamron Tasty

November 3, 2024

5  out of  5
rating by Bamron Tasty
"Great experience working with Anna, she is very multi-faceted and great personality. Very cute dog too!"
We responded:
"Thank you so much for the sweet review! It is our team's pleasure to assist Good Neighbors like yourself. Please feel free to reach out if there is anything else we can help you with. - Anna "
Profile photo of Fred Clevenger

Fred Clevenger

October 24, 2024

5  out of  5
rating by Fred Clevenger
"Very friendly and very helpful"
We responded:
"Fred, thank you so much for the wonderful review! I am happy to hear you found our team to be friendly and helpful. If there is anything else we can help you with, please do not hesitate to reach out to us. - Anna "
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Cheryl Dunbar

October 15, 2024

5  out of  5
rating by Cheryl Dunbar
"I've had State Farm, Macedon, NY office, for many years. Anna, the manager, and the staff are friendly, welcoming & knowledgeable. I just spent a week emailing/calling Bryce regarding my renters insurance policy. It needed to be worded just right in order to opt out of the apartment plan. Bryce bent over backwards to be sure everything was perfect. I highly recommend State Farm, especially this office."
We responded:
"Cheryl, thank you so much for the wonderful review! I am so glad to hear that Bryce was able to help you out with your coverage. If our team can assist you with anything else, please do not hesitate to reach out. We are happy to help! - Anna "
Profile photo of Crystal Labounty

Crystal Labounty

October 11, 2024

5  out of  5
rating by Crystal Labounty
"Everytime I call everyone is so friendly and helpful! I have never had an issue staff always goes above and beyond. I have been with this agent for YEARS and have never had any complaints, Anna and her team are wonderful!"
We responded:
"Crystal, thank you so much for the glowing review! I am thrilled to hear that your experience working with my team, and I has been enjoyable. If there is anything else our team may assist you with, let us know. - Anna "
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Tracy Zaborowski

October 9, 2024

5  out of  5
rating by Tracy Zaborowski
"Anna was very knowledgable and helpful with getting me the best possible rates for me and my daughter and was pleasant as well , best experience i have had with car insurance company"
We responded:
"Thank you for the positive feedback, Tracy! I am glad to hear you enjoyed working with our team. Please let us know if we can help you with anything else! - Anna "
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timothy fletcher

October 3, 2024

5  out of  5
rating by timothy fletcher
"Great customer service everytime I've called they've taken care of any questions I've had and fixed any problems that have come up. Excellent team I'd recommended them to anyone."
We responded:
"Thank you so much for the positive review, Timothy! I'm thrilled to hear that our team has provided you with excellent customer service. If we can help you with anything else, please let us know. We are happy to help! - Anna "
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Victor Miglietta

October 1, 2024

5  out of  5
rating by Victor Miglietta
"Hi, I’ve always had good support State Farm in this office when I needed help they were always there to help me and we got things done quickly When I smashed up my truck and it went off the road I got a vehicle to drive right away until my truck was fixed. I sure needed that. I hate to say the cliché but it’s true like a good neighbor. They’re there stand behind what they say. I got State Farm insurance as soon as I got back from Vietnam a friend of mine told me that they are pretty good insurance so I tried it. Well that was 1968. Still got it. Thank you, State. Farm will appreciate it. I never have to worry they’re always there for you, Victor Miglietta"
We responded:
"Victor, thank you so much for the amazing review! I am thrilled to hear that my team and I have made you feel well taken care of over the years. We enjoy taking care of our Good Neighbors and invite you to stop by the office if there is anything you need. We are happy to help! - Anna "
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U. Greene

September 30, 2024

5  out of  5
rating by U. Greene
"I’m so glad I requested a quote for car insurance!!! Nicole Kessler was amazing! She was very patient and answered all my questions. Definitely worth the time if you’re shopping for new car insurance."
We responded:
"Thank you for the fantastic review! I am so glad to hear that Nicole made your experience getting auto coverage a pleasant one. If there is anything else we can help you with, please do not hesitate to reach out. We are happy to help! - Anna "
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jimmy Lei

September 20, 2024

5  out of  5
rating by jimmy Lei
"Great customer service! Answered all my questions!"
We responded:
"Thanks for the review, Jimmy! I am glad to hear that you have enjoyed working with our team! If we can help you with anything else, please feel free to reach out. We are happy to help! – Anna "
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Daniel Keeling

September 19, 2024

5  out of  5
rating by Daniel Keeling
"Have had them for years and they have been great"
We responded:
"Thanks for the positive feedback and continuous patronage, Daniel! Please do not hesitate to reach out if there is anything you need from us. – Anna "
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Jackie Paparelli

September 18, 2024

5  out of  5
rating by Jackie Paparelli
"I am a newcomer to Homeowners Insurance and Diane helped me through the process with kindness and wonderful professionalism. I am so grateful for her help and I look forward to many more years of their business. If you need any type of insurance, give them a call, you will not be disappointed!"
We responded:
"Jackie, thank you so much for the five stars and kind words! I am thrilled to hear Diane was able to make homeowners insurance not so daunting. She is truly wonderful to our Good Neighbors, and we are happy to have her on our team. If there is anything else we can assist you with, please don’t hesitate to reach out. We are here to help! – Anna "
Profile photo of Paul Ruiz

Paul Ruiz

September 17, 2024

5  out of  5
rating by Paul Ruiz
"I do appreciate everything they did for me she did a great job"
We responded:
"Thank you for the positive feedback, Paul! I am glad to hear you enjoyed working with our team. Please let us know if we can help you with anything else! - Anna "
Profile photo of Daniel Rubach

Daniel Rubach

September 5, 2024

5  out of  5
rating by Daniel Rubach
"Professional, timely and great at explaining and looking for alternatives."
We responded:
"Thank you for the positive feedback, Daniel! I am glad to hear that you have had a pleasant experience working with our team. If there is anything else we may assist you with, please don't hesitate to reach out. -Anna"
Profile photo of Tammy gilmore

Tammy gilmore

September 3, 2024

5  out of  5
rating by Tammy gilmore
"It was great working with Nicole and Anna. I am looking forward to insuring with them!"
We responded:
"Thank you for the positive feedback, Tammy! I am happy to hear you have enjoyed working with Nicole and I on your coverage. Please feel free to stop by or call if there is anything else we can help you with! - Anna "
Profile photo of Xinyao Zhang

Xinyao Zhang

August 9, 2024

5  out of  5
rating by Xinyao Zhang
"This is the first time I choose the State Farm insurance. And Andrea is the best!! she helps me go through the whole process and answer all the questions I have. She also offers me different ways to reduce the cost of my insurance. Really appreciate her help!!"
We responded:
"Thank you for the positive feedback, Xinyao! I am happy to hear you have enjoyed working with Andrea. Please feel free to stop by or call if there is anything else we can help you with! - Anna "
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Cheryl Linborg

August 2, 2024

5  out of  5
rating by Cheryl Linborg
"So very friendly,took time to help set up on my phone,helped save alot$$ to switch to State farm,thank you for your patience and helping me out"
We responded:
"Thanks for the positive feedback, Cheryl! I'm glad to hear that you had a pleasant experience switching your coverage to State Farm. Please do not hesitate to reach out if there is anything else we can help you with! - Anna "
Profile photo of Stephanie Majchrzak

Stephanie Majchrzak

August 1, 2024

5  out of  5
rating by Stephanie Majchrzak
"Laura is so kind and helpful. She was able to help us get a new driver on the road by working hard for us!"
We responded:
"Thanks for the wonderful review, Stephanie! I'm glad to hear we helped get your new driver on the road! If there is anything else we can help you with, let us know. We are happy to help! - Anna "
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Rene McCabe

July 20, 2024

5  out of  5
rating by Rene McCabe
"I've been working with Anna and her team for over 10 years, never had one problem, they are always there when I need them, truly the best in Wayne County.."
We responded:
"Thank you for the fantastic review, Rene! My team and I are thrilled to hear that you have had such a positive experience working with us. If there is anything else we can help you with, let us know. We are here for our Good Neighbors! - Anna "